"Jess has been instrumental in supporting me to build out the Business Architecture practice within my organisation, enabling improved business outcomes and strategy execution. Jess' extensive thought leadership in business architecture and transformation and her ability to cut through 'the noise' and focus on what really matters, coupled with her investment in seeing us succeed, have been invaluable. Jess has and continues to provide me with well-rounded coaching to further enhance my leadership abilities."

Maggy Thor

Head of Business Design | Digital Transformation and Data - Macquarie Group

"Dr. Jess Tayel offers a unique coaching and mentoring program for people who lead, work on, or are looking to step up within the transformation or change space. I am a strong technical manager and an expert in my field with global & national awards under my belt, but like many people delivering on demanding change or transformation projects, I needed guidance on how best to articulate my strengths and experience in a multitude of ways that makes recruiters, hiring managers and business decision-makers take notice. In my case, and half way through the coaching program, I have accepted a role in one of my shortlisted top 3 companies, which I probably would not have obtained had I not put the right level of self-effort into Jess’s program. Your day job doesn’t teach you the necessary skills. Especially so if you are rusty from having worked in one workplace or in one industry for a significant period of time. Jess’s program closed this knowledge gap for me. If you work in or deal with change, transformation, or projects, I would highly recommend Jess."

Doug Paterson

Solution Design Manager in Supply Chain at DHL

"Jess is an exceptional coach whose knowledge goes well beyond surface level. If you want to get to that next level of understanding of what good truly looks like when it comes to transformation and change - and also take your knowledge to that next level in a way that you can directly apply - then working with Jess is a must. Jess has a brilliant mind, challenges perspectives for the better, and I can’t recommend her enough."

Michelle Teunis

Global Change & Transformation Leader

"Dr Jess Tayel is a brilliant and revolutionary transformation, change and leadership mentor and coach.

She is an outstanding thought leader in the field of Transformation & change, but there is also a key difference that separates her from the rest. Through her programs, she not only teaches best practices in designing Transformation Programs but also in working with and thriving in Complex Environments and Cultures. She can help you to become people-centric, working with empathy and high emotional intelligence, to deliver business critical and strategic Transformation & Change Programs that deliver tangible value and outcomes. This is what truly stands out in  Jess's approach. It is the future of how Transformation should be run. I would not hesitate at all to recommend her programs and services to anyone who wants to learn from the best in the field and become the best version of themselves."

Michael Ayoub

Senior Consultant - Transformation & Governance  

"True transformation requires courage, clarity, and care. Jess is on a mission to nurture these capabilities with the Transformation Leadership Institute.

TLI has been an enriching experience for me: sharpening my ability to ask better questions, uncover complex system dynamics, and focus effort where it delivers lasting leverage. I loved the wide-ranging conversations we had in our community and the way Jess supported us in exploring challenges - digging till we reached the real issues, applying the most relevant problem-solving lens, and helping us create the conditions for meaningful progress. I also appreciated the opportunity to cultivate a multi-disciplinary mindset by learning from experts across a range of industries. The insights I gained through TLI, Jess, and our generous community will continue to shape my transformation and change practice going forward.

Jess and TLI will be great fit if you are an impact-driven leader focused on future-readiness, a values-based changemaker expanding your influence, a bold practitioner accelerating your path to mastery, or even an early-career professional ready to make more strategic choices!"

Parul "Pepper" Sharma

Senior Consultant - Change and Transformation

"I am incredibly grateful and honored to have been part of Jess’s extraordinary community of transformation leaders. Her influence on my personal and professional growth has been joyful, stretching, and truly transformative.

When I joined Jess’s community, I was on maternity leave and at a crossroads in my transformation career. Uncertain of my next step, I chose to take action—seeking to uncover my unique value in the market. A serendipitous conversation with another transformation leader led me to Jess’s phenomenal community, and I felt an immediate pull to join. I knew it was the right place to refine my skills and build meaningful connections in the transformation space.

Through Jess’s guidance and the support of the community, I gained invaluable insights—not only in business agility, behavioral science, strategy, and storytelling but also the courage to express my perspectives with confidence and competence. Her coaching has left a lasting imprint on me, shaping the way I approach transformational leadership. Jess is an exceptional mentor, an inspiring leader, and a remarkable human being.

For anyone looking to elevate their transformation expertise and lead with both heart and clarity to drive exceptional business outcomes, Jess is the person to know, follow, and collaborate with."

Charlotte Pattinson

Transformation Advisor 

"For Business Transformation Executives and leaders: I recently joined the transformation executive coaching and mentoring program with Jess. 

The program has proved invaluable and helped me unlock next-level thinking related to the following: 

• Solving critical and complex leadership problems 
• Sell my value at a higher level 
• Gain higher levels of influence and impact 
• Navigate culture and political landscape
• Reduce levels of stress and overwhelm 
• Build a high-performing team 
• Reduce change resistance and conflict that comes with transformation 
• Navigate high level executive career progression 
• Accelerate my development at higher levels of leadership 
• Increased levels of self-awareness 
• Taught me how to play to my strengths and become better at what I do without burning out 

It’s hard to find an expert who is highly empathetic, not afraid to tell you what you may not want hear, and make you see what you can’t see, to open up higher levels of awareness… who is also a great listener, easy to open up to and a highly trusted individual who genuinely cares.

I feel more confident having Jess as my coach & mentor as a guide in my next chapter as a senior executive leader."

Vaughn Van Bosch

Senior Executive Leader - Head of Technology Transformation

"We engaged Jess to help us redesign and turn around a large transformation program that had lost momentum, clarity, and trust among stakeholders. From day one, Jess brought structure, clarity, and valuable guidance that got the program back on track and restored the trust and confidence of the executive leadership team and our broader organization.

Jess is truly different. She cuts through the noise and gets to the heart of the matter with a natural ability to read people and situations. Her insights are sharp, her communication is highly articulate, and her genuine care for the people and her reputation shine through in everything she does.

Through her work, Jess has elevated the mindset and way of thinking across the program and among our leadership team. She brings practicality and a no-nonsense approach that simplifies the complex while maintaining focus on what truly matters. She is not your typical consultant—in the best possible way—and I wouldn’t hesitate to recommend her as a trusted advisor and mentor for any organization looking to bring clarity, purpose, and results to their transformation efforts."

Jeanne Cole

Director of Business Transformation and Business Excellence. PwC Principal Consultant Business Transformation - UK

"Jess helped orchestrate a large-scale aviation innovation and transformation program for which involved world-renowned experts and big consultancy firms. She stood as equal and delivered word classwork.

What was so unique about Jess is her wealth of knowledge and expertise in business transformation and change, as well as her unique ability to simplify and get to the root cause quickly. 

She helped the executive team demonstrate the value of the change, and as a result, we secured the funding for a large terminal and airline strategic, innovative solution that will place us as the world #1. I would highly recommend Jess for the areas of customer experience, strategy execution, transformation and change leadership.

Highly recommended as  practical, trusted, and impactful consultant and advisor."

Steven Kandapal - Emirates 

Principal Consultant - Senior Director of Transformation & Innovation - Airline and Airport Operations 

"I hired Jess as a Business Transformation Consultant to help grow our portfolio for a new line of business. 

Jess quickly identified the root causes of our operational efficiency, sales & marketing strategies, systems, team dynamics and culture. With Jess's extensive global and hands-on expertise, she got to work with our SMEs and the executives to coach, consult and deliver the actual workshops and deliverables that help bring a great deal of structure, process improvement and business agility. This helped with our opportunity generation and waste reduction to about 42% increase in performance and time to market

This is not the first time I have worked with Jess. I have recommended her to many businesses and she never disappoints. She was able to bring in so much value. She is very professional, personable, and competent. She does not complicate matters and is quick to learn and get to the root cause without wasting time or energy. 

A highly recommended expert & consultant that you can rely on to get your business and internal transformation and projects working from strategy, to process, to operations to customer satisfaction."

Steve Baker - enVista USA 

Executive Director of Transformation & Agility - BCG

"Outstanding performance by an outstanding professional To bring back a large countrywide transformation program of over 1 billion dollars (part of the World Cup portfolio) into order, structure and momentum. Excellent change leadership, technical and interpersonal skills. Work really well with senior government officials and C-level executives from a variety of cultures. 

Our clients, infrastructure and construction partners, technology partners, the local government, and the World Cup committee were impressed with her skills and experience. She delivered the program well as the program director and worked daily with EY, McKinsey, SAP, IBM and Microsoft to coordinate all the work. It was an extremely high-profile program with a substantial budget, and it was completed ahead of time and achieved more than expected."

Adam A. Edward 

Chief Transformation Officer - World Cup Portfolio 

"I would highly recommend Jess as a reliable consultant to help get programs back to speed.

She helped us with our complex derivatives and trading systems transformation program as a senior consultant from EDS (HP). She helped with the transformation efforts in our business processes, systems integration, and change efforts as a leader in this area.

She worked really well with the team on-site in the Netherlands and virtually across multiple countries, coordinating vendor efforts. Her strengths are her communication skills, integrity, depth of knowledge, practicality, and courage.

She is delightful to work with. I would highly recommend Jess for any digital transformation program work and as an executive-level communicator."

Frank van der Walt

Director of Digital and Business Excellence - ABN AMRO Bank NV - Netherlands 

Michael Aizicowitz 

Executive - Portfolio Management | PMO Expert

"I felt that I had gotten to a "glass ceiling" with my technical knowledge and needed to work on other skills to take the next step.  

The program focused on my mindset with a strong expert understanding of business transformation and the areas that I need to bring more to life (unlike other generic career coaches who wouldn’t understand what my job is in detail).  

This helped me become a better leader, gave me additional tools to work with people, and allowed me to focus on understanding the political landscape. This focus had an immediate positive impact.

 Jess challenged me to rethink some of my views - but you can't make an omelette without breaking a few eggs! 

Highly recommended!"

David Cairns

Senior Manager - Program Delivery | Business Transformation | Strategy Execution 

"A key difference in the way that Jess has structured the program is that Jess had experience as a business transformation expert which meant that the sessions could be more tailored and specific for my needs. 

Through the sessions, We workshopped my unique selling points, and then I learned how to articulate my experience better to improve how I position my skills and experience for new roles that are best suited to my background. This was done by taking my experiences and reframing them to be more compelling, with the intent of further differentiating what I can bring to prospective roles. 

Thank you Jess!"

Mandy White 

HR & L&D Executive Leader 

"Jess was instrumental in designing and delivering a Leadership and Development program for our executives and senior team members as we prepared for a massive transformation initiative. Her practical insights and real-world tools equipped our leadership team with the skills and confidence needed to navigate the complexities of change. Jess's approach fostered alignment, improved decision-making, and empowered our leaders to drive meaningful outcomes. The program didn’t just upskill our team—it transformed how we approach leadership and collaboration, setting us up for sustained success"

Andy Bird 

Global Vice President Growth & Innovation

"Jess brought unmatched expertise, global perspective, and strategic depth to a critical presales process for what became a $370 million flagship program. Her ability to design and orchestrate client conversations, align stakeholders, and create a compelling strategy was pivotal in securing the deal with a global firm operating across 23 countries. Beyond presales, Jess's guidance set the foundation for success in both program execution and our go-to-market growth strategy. Her skills and insights have been invaluable in elevating our approach and positioning us for sustained growth."